Currently reading: How EVs could affect dealers' service department business models

With better reliability and simplified mechanicals, EVs offer cheaper servicing. But what does that mean for retailers?

Concerns are growing among motor dealers that the reduced servicing and maintenance requirements of electric cars, plus the high cost of training and equipping technicians, will affect the profitability of workshops and diminish the aftersales experience for customers.

Evidence from leading fleet companies suggests that due to their simplified mechanicals, lightly used braking systems and higher levels of reliability, the service, maintenance and repair (SMR) costs of EVs are around half those of petrol and diesel vehicles.

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