Currently reading: What the agency retail model could mean for Lotus and its customers

The British manufacturer isn't the first to adopt this way of selling cars, but it has significant implications for its small retailer network

Car brands such as VW, Alfa Romeo, Cupra, Mercedes and now Lotus are planning a shift to a so-called agency model of retailing where you buy the car from the brand, with the dealer now reduced to their ‘agent’.

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