Given its source is a 14th-century headmaster at Eton and Winchester, ‘Manners Maketh Man’ might be an unexpected mantra for a self-made chap who grew up in a council house in Manchester, but Sir Jim Ratcliffe likes the basic ethos behind it.
It’s why every Ineos employee is discreetly advised to acknowledge him with a cheery greeting and senior managers are expected to be brutally honest about performance. His company’s structure is famously lean, as is its HR department.
