Tesla will issue a software update this weekend to right-hand-drive examples of the Model X and has advised owners not to use the front passenger seat of their car until the update is installed, over fears of an airbag anomaly with the software on the front passenger side.
The software update is in place of a traditional recall that would have required owners to bring their cars into their local dealership to have the maintenance carried out.
Around 2600 examples of the Model X were recalled in April 2016 for a fault in the rearmost seats of the car. It’s not known how many examples are affected in the right-hand drive passenger airbag issue.
The company is also affected by the Takata airbag recall, but the two issues are unrelated. The issue does not affect any Model S cars, or left-hand-drive examples of the Model X, so only markets such as Hong Kong, the UK, Australia, Japan, New Zealand and Macau are affected.
Tesla owners will receive an email detailing what they need to do, but the over-the-air update is automatically installed; drivers need only download the update.
Until the update is installed, Tesla advises owners to avoid having passengers in the front passenger seat.
Tesla claims that no customer car has had an issue with the problem, and that the recall is precautionary.
Read more:
Airbag issue sparks biggest-ever car recall
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Tesla? No thanks.
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Same could be said for every Forum. Check out the Autoexpress 2016 Driver Power customer satisfaction survey. Guess who was top, drum roll..... Telsa, a massive 6 points ahead of Lexus , 10 ahead of BMW.
They may have their problems but the owners seem quite happy. Now back to VW in 20th'ish
xxxx wrote:
Tesla and Lexus customers are very loyal to their respective car brands, whereas owners of more mainstream brands are not, so most do not take much notice customer satisfaction surveys. Two door motors replaced, car off the road after an accident for eight months due to a shortage of parts, sensors in the falcon door were replaced at least once, screen freezing issues, windows not opening or closing, rattles and squeaks on brand new cars, blank touchscreens. Then there are more serious issues, many drivers have experienced the wheel locking up or feeling very "very heavy to turn" when driving around a corner as well as faulty brakes. Most owners are fanboys who will say they love their cars, but there are lots of people having issues.
Best car manufacturers 2016
Ahhh that's it, I'll ask Autocar to remove all the Telsa and Lexus results. For 2016 Skoda are now Nr 1, yippee from VW.
Shall I ask them to remove the Telsa Model S as the best car to own award in the same survey?
SmokingCoal wrote:
All manufacturers have reliability issues. Remember some of these have been around for 60, 70, 80 years or more. They still don't get it right. Tesla have been around for what? 12, 13 years and of that they've only been mass manufacturing cars since about 2012. Of course they're going to have issues.
Airbag safety
Are they even effective at protecting passengers during an accident?
max1e6 wrote:
Gold, pure gold.
Takata airbags
Is a software update over the air legal?
pauld101 wrote:
Unless we know whether it is legal or not then we won't be able to judge whether we're bothering with legal compliance. Send an enquiry to Tesla. Either way, get used to this concept because we're staring at the future of personal mobility.
Marc wrote:
Well, you may think that, and during the honeymoon period, it might seem like that, but when the real-world hiccups like class actions, recalls, buy-backs, penal damages etc. kick in and questions get asked in court like "so, why exactly did you avoid the official recall procedure on this safety system", or "so you enacted the recall in the litigation-conscious LHD US-markets, but avoided a recall in RHD markets" or "how did you ensure that Tesla owners downloaded the software update"? And Tesla answers "It's a different problem - on right hand drive cars it's a red wire, not the green wire that LHD cars have". Really, come on, the stench of the B-S is overpowering.
It isn't a case of thinking