Mercedes-Benz X-Class review

7

A luxury pick-up seems far-fetched but has Mercedes tapped into a lucrative niche?

Find Mercedes-Benz X-Class deals
Offers from our trusted partners on this car and its predecessors...
New car deals
Nearly-new car deals
Sell your car
84% get more money with
Powered by

This week, we’ll find out if the world’s first premium-branded pick-up truck is the revolutionary light commercial vehicle the world has been waiting for; or if instead it’s up there with the chocolate teapot and the inflatable dartboard among the roster of things that surely only ought to exist for the purposes of the practical joke.

Can the world’s oldest-surviving premium car maker successfully turn a flatbed workhorse into a truly desirable – even luxurious – vehicle? What reasons are there to fork out more than you need to for something that is, at its heart, so utilitarian?

Matt-finished bars across the radiator grille are carried over from the concept car and certainly look ‘premium’
Matt Saunders
Road test editor

The new Mercedes-Benz X-Class is here, in mid-range diesel X250d form, with a chance to show us everything that a posh pick-up can do, and be, in 2018. Mercedes’ claim that the X-Class is Europe’s first premium-branded mid-sized pick-up has some credibility, but to acknowledge it fully would be to overlook the contribution made by the Volkswagen Amarok in making the ‘lifestyle flatbed’ a more desirable prospect.

And yet, when Mercedes turns its hand to a vehicle like this, because of its track record in turning utility cars such as the G-Wagen into unlikely fashion items, we sit up and take notice.

So, in this particular instance, should we? (Especially considering the fact that this vehicle has sprung from a joint venture with the Renault-Nissan-Mitsubishi Alliance and shares a platform with the Nissan Navara and Renault Alaskan.)

Advertisement
Back to top

Moreover, and assuming this Mercedes is everything it’s cracked up to be, could you make room in your life – or on your driveway – for one? Do you still ‘need to need’ a vehicle like this or is the X-Class rounded and realistic enough to replace a big family car? The answers are coming your way over the next few pages.

What Car? New Car Buyer marketplace

Advertisement

DESIGN & STYLING

Mercedes-Benz X-Class road test review hero rear

The X-Class first appeared on UK roads a few months ago, but the model range will only become fully fleshed out later this year when the range-topping V6 X350d, complete with permanent rather than part-time four-wheel drive, hits British roads.

The car’s global roll-out, meanwhile, will introduce it in South Africa and Australia this year, and South American markets in 2019.

An uncommonly polished pick-up this may be but, in its press material, Mercedes gently reminds us that the payload is enough to carry 17 full 50-litre beer barrels. Don’t say the brand doesn’t know its market.
Richard Lane
Deputy road test editor

Mercedes claims that the X-Class’s frontal styling features – its twin-louvred radiator grille, sculpted bonnet, and headlights that extend laterally into the front wings – make it “seamlessly fit into the Mercedes-Benz model portfolio”.

They’re certainly features that are recognisable on a Mercedes, but it’s a tenuous claim to suggest that they make a car that is fundamentally different from most other Mercedes fit into the firm’s product brochure “seamlessly”.

Then again, people attracted to a pick-up probably won’t want or expect it to look like an Mercedes-Benz S-Class. But whether the X-Class has genuine and distinctive upmarket design appeal, aside from in a few superficial places, is questionable.

It’s certainly trying to look desirable, as you can see from the kink in the beltline, the sculpting of the bonnet and the flared arches. Trouble is, the new and related Navara has some of those styling features too – and when you know about the relationship between the vehicles, you can’t help but spot the similarities.

The X-Class is available in the UK, for the moment, with a choice of two diesel engines, the entry-level X220d providing 161bhp and 297lb ft of torque and the mid-range X250d getting 187bhp and 332lb ft. Both use a Nissan 2.3-litre four-cylinder engine, though, and only the X250d is available with switchable four-wheel drive (the model tested here).

If you want a Daimler engine and full-time four-wheel drive in your X-Class, only the forthcoming 255bhp 3.0-litre V6 X350d will provide both.

The car is available in four-door double-cab form only, so it doesn’t offer the modularity of layout of some rivals. At 5340mm in overall length and with 3150mm between the axles, it is an almost carbon copy of a like-for-like Navara in both respects (surprise, surprise) but sits between equivalent versions of the Volkswagen Amarok (smaller) and Ford Ranger (larger).

So although no modern pick-up makes life easy when it comes to finding a parking space large enough to accommodate it, the X-Class isn’t the worst offender you could buy.

The car’s chassis mechanicals strike a compromise intended to serve on- and off-road requirements equally well. It has a ladder frame and a solid rear axle mounted by multiple links – but also independent front suspension, and both coil springs and ventilated disc brakes at all four corners.

If you’re interested in the heavy-duty side of the car’s character, you get low-range gearing as standard and a locking rear differential as an option; the flatbed measures more than a metre and a half both longways and sideways (big by class standards) and it can carry up to 1.1 tonnes; all three engine variants are rated to tow up to 3500kg; and ground clearance is up to 221mm, with 600mm maximum wading depth.

Advertisement

INTERIOR

Mercedes-Benz X-Class road test review cabin

Although the idea of a premium pick-up truck may seem slightly oxymoronic, the X-Class’s cabin is undoubtedly a cut above its rivals as far as quality and aesthetic appeal is concerned.

Sure, a predominantly utilitarian character still pervades – owing to its chunky switchgear and large expanses of plastics to be found on the dashboard and door cards – but Mercedes has done a good job of masking the X-Class’s relationship with the more financially accessible Navara.

Uninspiring gearlever looks like a relic from the 1990s and is a bit of a giveaway to the car’s Nissan Navara origins
Matt Saunders
Road test editor

Chrome-outlined, X-shaped air vents help to draw the eye in and are surprisingly pleasing to the touch, while a large, patterned panel covers the expanse of the central fascia to provide a welcome visual respite from those plastics found in the lower sections of the cabin.

The 7.0in infotainment display is perched tidily on the upper reaches of the dash, while the familiar combination of touchpad and rotary dial controls lie on the centre console.

In truth, though, chances are you’ll avoid using the touchpad, because it isn’t particularly easy to use while on the move – particularly if you’re right-handed. The rotary dial is far more ergonomic, although the system just isn’t as fluid or responsive as you’d like it to be, with a noticeable delay between physical input and digital output.

Still, features such as Bluetooth connectivity, DAB radio and satellite navigation are all present and correct. For £2670, you can opt to upgrade to the Comand Online navigation system, which adds a larger, 8.4in high-resolution display, 3D mapping and live traffic information, among other features. Our test vehicle was also fitted with the £1098 Parking package, which adds a useful 360deg camera system that provides a bird’s-eye view of the 5.34m-long X-Class.

Despite the greater visual appeal of the X-Class’s cabin over the likes of the Navara and Volkswagen Amarok – which is arguably its closest rival in this segment of the pick-up market – you don’t get the sense that this has come at the expense of outright durability.

All of the major surfaces feel hardwearing and sturdy, and cleaning out any muck dragged in by muddy boots shouldn’t be a delicate, laborious process, either.

Because of its double-cab layout, interior space is also of a useful volume. There are seats for five occupants, and although those in the back sit in a fairly perched position, head space is plentiful thanks to a slight upwards incline in the X-Class’s roofline.

Rear leg room is agreeable, too, although you do sit a touch closer to the floor than you would in a regular car, so your legs may not always sit flat on the seats. However, this is a trait common among pick-ups.

ENGINES & PERFORMANCE

Mercedes-Benz X-Class road test review engine

For all of Mercedes’ efforts to pitch the X-Class as a high-end pick-up, its Nissan-built engine is arguably the primary giveaway of its more agrarian, workhorse roots.

It’s a gruff-sounding motor – not noticeably more so than other pickups’ four-cylinder diesels – but an Amarok with its 3.0-litre V6 oil-burner is considerably more refined. It’s a good thing, then, that Mercedes is set to launch its own V6 diesel variant this year.

As befits its brief as a dependable, go-anywhere vehicle, the X-Class gets a full-sized spare tyre that’s mounted to the undercarriage
Simon Davis
Road tester

With a kerb weight of 2159kg to shift (we weighed it at 2320kg with a full tank of fuel), the X-Class’s four-cylinder engine has to work hard to make any reasonable progress too. The sprint from standstill to 60mph was dispatched in a fairly tardy 11.2sec, and the dash from 30mph to 70mph took 11.6sec.

The five-cylinder Ford Ranger Wildtrak we tested in 2012, meanwhile, hit 60mph from rest in 10.8sec and recorded a 30-70mph time of 10.6sec.

A persistent roar from the X-Class’s engine accompanied its leisurely rate of acceleration as well. At maximum revs in third gear, we measured cabin noise at 67dB.

Still, with a lot of weight to shift and only modest power reserves to call upon to do so, the X-Class didn’t suffer any issues with traction off the line. Its slug of low-down torque – 332lb ft available between 1500rpm and 2500rpm – provides plenty of pulling power right from the get-go, although multiple testers commented on a slight hesitation from the seven-speed transmission at times. But although it’s not the quickest gearbox in the world, it’s not slovenly, either, and it swaps cogs smoothly as you pick up the pace.

As for stopping power, the X-Class managed to come to a halt from 60mph in 3.17sec, doing so in a largely controlled and stable fashion. Sure, there was a considerable amount of pitch as the Mercedes’ weight shifted forward under braking, but no more than you’d expect from what is essentially a very tall, heavy vehicle. By way of comparison, the Ranger took 3.19sec to slow from 60mph to a standstill.

RIDE & HANDLING

Mercedes-Benz X-Class road test review on the road side

Even though Mercedes claims that the X-Class is suitable as both a rugged, off-road-capable pick-up and a vehicle for urban-based families, don’t be fooled into thinking that it’s any more car-like in the way it goes down the road than any of its immediate rivals.

The steering, for instance, has a noticeable amount of weight yet very little feel to it, and at 3.4 turns from lock to lock, it is particularly slow in its gearing. Any directional change therefore requires a fair amount of flailing at the wheel in order to provide the desired result.

Electronic stability control keeps a tight rein on proceedings and the X-Class doesn't feel the most agile pick-up, but it’s comparatively well balanced and composed
Matt Saunders
Road test editor

Although this is a fairly common trait among pick-ups, some of them, of course, feel more manoeuvrable than others. Comparatively, a Toyota Hilux feels far more responsive and direct in its steering than the Mercedes.

That’s not to suggest that the X-Class is totally unwieldy, though. It may not be particularly happy being shown a challenging stretch of road but, even under hard cornering, it never feels as though it will suddenly throw its toys out of the pram.

There is a considerable amount of lean, true, and the electronic stability control can cut in in a fairly severe manner, but there’s a good amount of frontend grip on offer here.

The formidable Hill Route at Millbrook Proving Ground is to a 2.3-tonne pickup truck what the Dakar Rally is to a Formula 1 car. The X-Class nevertheless demonstrated praiseworthy poise and balance, given its nose-heavy weight distribution and inherent lack of torsional rigidity.

Body roll was also kept in check more readily than expected, although we could do without the kickback sent through the steering column when any challenging questions are asked of an already loaded-up front axle.

Driven with due deference to the laws of physics, this chassis gives little cause for reasonable criticism, although an impetuous ESP system that cannot be switched off suggests Mercedes has played it rather safe.

More promising is the ride, which – thanks to its more sophisticated suspension set up – doesn’t suffer from quite the same level of pogoing as some pick-up trucks experience when the load bed is empty. There is some detectable pitter-pattering at the rear when travelling over rougher surfaces, but this is far from unbearable and would be remedied by a full load bed.

Mercedes-Benz X-Class news

Pick-up mega-test: Mercedes-Benz X-Class takes on its biggest rivals
Pick-up mega-test: Mercedes-Benz X-Class takes on its biggest rivals
Mercedes-Benz to end production of X-Class pick-up in May
Mercedes-Benz to end production of X-Class pick-up in May
Mercedes-Benz electric commercial vehicle roll-out gathers pace
Mercedes-Benz electric commercial vehicle roll-out gathers pace
XXXX-Class: delivering beer to the Outback in a Mercedes pick-up
XXXX-Class: delivering beer to the Outback in a Mercedes pick-up

Out on the motorway, the X-Class manages to hide its commercial vehicle underpinnings well. Aside from the aforementioned vocal diesel engine, it’s largely comfortable and compliant, although not quite to the same standard as you’d experience in a genuine SUV.

Advertisement

MPG & RUNNING COSTS

Mercedes-Benz X-Class road test review hero front

Because they’re taxed as light commercial vehicles, the company car tax incentives available on pick-up trucks to UK fleet drivers can make them surprisingly cheap to run – and has done for some time.

Moreover, the way the system works plays out particularly well for a firm like Mercedes because benefit-in-kind is applicable at a flat rate that isn’t influenced by vehicle CO2 emissions or purchase price.

Our Progressive-spec car gets 18in alloys as part of the Style package. Top-spec Power models get 19in and basic cars 17in
Simon Davis
Road tester

Switching out of a mid-sized SUV and into a pick-up like the X-Class could therefore save a company car driver hundreds of pounds a month – and you’d save as much on an X350d as you would with an X220d.

The X-Class comes in three trim levels – Pure, Progressive and Power – with top-of-the-line versions getting features such as keyless go, LED headlights, electric seats, Artico synthetic leather upholstery and automatic climate control as standard. Mercedes also offers plenty of standard safety systems, among them autonomous emergency braking and both lane keeping and traffic sign recognition systems.

So although it’s clearly not equipped like a £40,000 family SUV, in neither respect could you call an X-Class antiquated or backwards.

What Car? New Car Buyer marketplace

VERDICT

Mercedes-Benz X-Class road test review action

Mercedes’ hope is that the X-Class will do for its light commercial vehicle arm what premium SUVs such as the Mercedes-Benz GLC have done for its mainstream line-up: secure industry-leading sales.

Such a success would not surprise us here at Autocar. Despite its Navara underpinnings, the X-Class has a far more refined identity yet sacrifices nothing that might hinder its ‘working’ credentials. With a rear suspension set-up that moves the game on in this sector, it also sets a new standard in rolling refinement for pick-up trucks, and the interior of the spacious double-cab strikes a creditable balance of robustness and lavishness.

Not our favourite pick-up, but still a well-executed change of tack
Richard Lane
Deputy road test editor

Although it can hardly be described as the vehicle the world needs, at a time when the notion of a posh pick-up is gaining popularity, it could certainly prove to be one it sorely wants.

Weaknesses are limited to a Nissan-derived engine that lacks the understated potency you might expect of a Mercedes and handling that, while impressive, remains closer to what you would find in this car’s utilitarian rivals than a traditional SUV.

What Car? New Car Buyer marketplace

Matt Saunders

Matt Saunders Autocar
Title: Road test editor

As Autocar’s chief car tester and reviewer, it’s Matt’s job to ensure the quality, objectivity, relevance and rigour of the entirety of Autocar’s reviews output, as well contributing a great many detailed road tests, group tests and drive reviews himself.

Matt has been an Autocar staffer since the autumn of 2003, and has been lucky enough to work alongside some of the magazine’s best-known writers and contributors over that time. He served as staff writer, features editor, assistant editor and digital editor, before joining the road test desk in 2011.

Since then he’s driven, measured, lap-timed, figured, and reported on cars as varied as the Bugatti Veyron, Rolls-Royce Phantom, Tesla Roadster, Ariel Hipercar, Tata Nano, McLaren Senna, Renault Twizy and Toyota Mirai. Among his wider personal highlights of the job have been covering Sebastien Loeb’s record-breaking run at Pikes Peak in 2013; doing 190mph on derestricted German autobahn in a Brabus Rocket; and driving McLaren’s legendary ‘XP5’ F1 prototype. His own car is a trusty Mazda CX-5.

used Mercedes-Benz X-Class cars for sale

Mercedes-Benz X-CLASS 2.3 CDI Progressive Auto 4MATIC Euro 6 4dr
2020
£25,188
17,833miles
Diesel
Automatic
4
Mercedes-Benz X-CLASS 2.3 CDI Power Auto 4MATIC Euro 6 4dr
2018
£25,001
20,000miles
Diesel
Automatic
4
Mercedes-Benz X-CLASS 2.3 CDI Progressive Auto 4MATIC Euro 6 4dr
2019
£26,340
36,552miles
Diesel
Automatic
4
Mercedes-Benz X-CLASS 2.3 CDI Power Auto 4MATIC Euro 6 4dr
2019
£28,794
40,000miles
Diesel
Automatic
4
Mercedes-Benz X-CLASS 2.3 CDI Power Auto 4MATIC Euro 6 4dr
2018
£26,394
41,200miles
Diesel
Automatic
4
Mercedes-Benz X-CLASS 3.0 CDI V6 Power G-Tronic+ 4MATIC Euro 6 4dr
2019
£42,000
51,230miles
Diesel
Automatic
4
Mercedes-Benz X Class 3.0 CDI V6 Power G-Tronic+ 4MATIC Euro 6 4dr
2019
£32,994
52,000miles
Diesel
Automatic
4
Mercedes-Benz X-CLASS 2.3 CDI Progressive Auto 4MATIC Euro 6 4dr
2020
£19,850
54,000miles
Diesel
Automatic
4
Mercedes-Benz X-CLASS 3.0 CDI V6 Power G-Tronic+ 4MATIC Euro 6 4dr
2020
£29,388
78,100miles
Diesel
Automatic
4
Next
Prev
View all 13 cars
Powered By

Mercedes-Benz X-Class First drives

View all first drives