British EV charger provider Osprey is renewing its focus on the user experience at its charging hubs, as it believes it has solved the issue of charger reliability.
CEO Ian Johnston told Autocar Business: “We shouldn’t be talking about reliability in 2022. We should now be talking about which [charging] experience you prefer best, and that's where you will see the likes of Osprey and others competing head to head to try to deliver you the best experience – because reliability is a 2020 problem, not a 2023 problem.”
