I’m supposed to be doing the interview, but the second I sit down in his office, Peter Waddell, a co-founder of Carzam, the online car supermarket that was launched in December, starts grilling me on my experience of buying one of his cars. Offence being the best defence, I blurt out that as a used car buyer, I prefer to see a car warts and all rather than, as Carzam does, preparing it so that it looks like new. Who knows what sins his company has brushed under the carpet?
Waddell promptly launches a blistering attack on a rival online supermarket that does exactly what I’m suggesting. “They don’t bother fixing dents and scratches. They just show them to you!” he exclaims, pointing to a used car on its website with all its blemishes circled. “That’s not good enough.” Warming to his theme, he declares that unlike other online car supermarkets that are owned by auction groups or backed by City investors, Carzam is self-funded (to the tune of £50 million, I’ve read).
Lest I doubt the depth of his pockets, he types his personal address into the computer and a moment later I’m gazing slack-jawed at a picture of his home, near London. It’s one of the grandest I’ve ever seen. His helicopter is parked on the sweeping lawn. Out of sight is a car collection that includes two Bugattis. I guess that if he’s happy to show off his house, he won’t mind me asking what he’s worth. “£800 million,” he says, adding that as well as from car sales (he owns a number of car dealerships, including Big Motoring World Group), his wealth comes from property investments and construction.
I’ve never known a businessman be so open about their wealth or so bullishly dismissive of rivals, but if I think the show’s over, I’ve not counted on the finale. Waddell rolls back the sleeves of his shirt. “See these scars,” he asks me, pointing to the ugly wounds on his fingers, hands and forearms. “My mother did those when I was a lad, which is why I was taken into care. I’m a Barnardo’s Boy.”
Does this explain his evident self-reliance and determination? Waddell started out as a chef, working evenings as a cab driver to pay for the cars he bought at auction. When there were too many to park on the street, he bought a small showroom and swapped his whites for a suit. Later he would launch the country’s largest independent BMW dealership and, in 2004, Big Motoring World Group, the template for Carzam, his new online venture that has brought me to his office in Peterborough. Quite literally, in fact, because I arrived in the very car I’d just bought from his website a couple of days before. I’d been invited to ‘test drive’ the Carzam experience by choosing and buying any car I liked. It would be delivered to my home and I could run it for a short while before returning it. To pay for it, I only had to quote a credit card number provided by Carzam.
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Main dealers (well run ones at least) can't be bothered with tatty/ uncared for cars- they get a strong enough pipeline of decent vehicles from the fleets/ management cars.
I'd rather get something that the main dealer actually wanted to sell, backed up with a manufacturer warranty- particulary if the price is no more expensive.
Yes, but he's "considerably richer than yow"
Sounds like a good setup, let's see how it goes, what's reported seems too good to be true, a car dealer who has a soul, cares about his customers, he sounds like a hard working guy, deserves all he's got.
Eh?
A little Sunday morning satire Jason, by me.
As for part ex values, I don't find anywhere offers a fair value anymore, they all highlight blemishes on your car as reasons to reduce its value whilst selling theirs at a book price with equal or more blemishes.
Too good to be true?
We all have our suspicions shall we say about dealing with Car dealers, on Telly their all portrayed as crooks, sell cut n shut, not strictly telling the truth, not as advertised, if you ever watch Wheeler dealers ( bad title for a car show by the way) and listen to how the host Mike Brewer buys and sells, he has the speel down pat, that's selling cars right there, and, it's your choice how you sell, buy your next car, buying cars from a Web dealer who says he can sell you a car with no blemishes, no apparent defects etc, etc, and put it on your drive at the time it suits you, has to be payed for some way, ands that's the trade-in being competitive not lower than the market, and, he's not the only come from nowhere on the Web seller, Cinch are doing the same thing,whether this will change the way we buy , I don't know, but it's not for me.