Are traditional car makers such as Ford and Mercedes-Benz making the right move in adopting the agency sales model?
Can they match traditional dealers for the quality of their service? Genesis’s search for UK dealer partners suggests that murky waters may lie ahead.
Listen to the latest episode of the Autocar Business Editors Briefing to find out as our team discusses the shift to the agency model.
We also consider how the car market will change as the new-car shortage eases and discounts return – and whether manufacturers can continue to enjoy huge profits as competition heats up.
