Currently reading: Industry digest: how business can learn from Post Office scandal

On the surface, it could be seen as a failure of technology, but really it was a failure of leadership

The Post Office scandal has led to much talk about the wider implications for business: how we can learn from it and ensure that it never happens again.

On the surface, it could be seen as a failure of technology, but if it was simply down to that, it would never have become such a catastrophe.

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